FAQ

FAQ'S

Frequently Asked Questions

Can I buy/sell an altcoin that is not offered in your system?

To buy/sell altcoins (above €6,600) contact us by phone or e-mail

What are the minimum and maximum amounts for depositing or withdrawing money, buying or selling cryptocurrencies through the FIMA Crypto platform?

EUR

Minimum payment amount – €150

Minimum payout amount – €150

Minimum purchase amount – €30

Minimum amount for sale – €30

What if I sent less cryptocurrencies than was written in the order, during the sale?

When sending cryptocurrencies to another wallet address, a smaller amount may be sent than was initiated by the order. This can happen due to mining costs. If you send the entire amount from the wallet, that amount will be reduced by the amount of transaction costs, i.e. mining costs. Likewise, if you send cryptocurrency from certain crypto exchanges, usually they have fixed costs for withdrawing these funds. If such cases occur, we will reduce the amount of crypto currency proportionally to the smaller amount of crypto currency that you sent us at the given exchange rate.

Can I track the progress of the transaction somehow?

You can track all BTC transactions on Blockexplorer by entering your wallet address, and the same applies to ETH, only through the Etherscan.io website.

Buy Cryptoz

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What is Bitcoin?

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Who created Bitcoin?

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Who controls the Bitcoin network?

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How does Bitcoin work?

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How does one acquire bitcoins?

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